Let’s face it: most suppliers are built only for big-volume buyers. We’re not. Medical Spa Rx was created for the injectors, nurses, and med spa owners who are building something on their own terms. No matter your clinic size, we’re here to support you with great prices, hands-on service, and zero judgment.

We’ve been doing this since 2009, and we’ve built our entire model to help practices of all sizes punch above their weight:

• No order minimums
• Fast 3-4 day delivery
• Free shipping over $500
• Price Beat Program
• Referral and Group Buy Programs
• Verifiable LOT numbers on every product
• 400+ products to choose from

You don’t need to be big to be treated like a VIP.

Simple: we source directly from licensed distributors in markets with regulated (read: lower) pricing, like Europe and Korea. That means you’re getting the exact same products—same brands, same formulations—without the inflated local markups.

We’ve been doing this for over 15 years, so we know how to cut out the noise and bring you the real deal at affordable prices. If, by any chance, you find a lower price for legitimate products, just ask for Price Beat.

If another supplier offers a lower price, we encourage you to request a Price Beat from our team. We want to be your go-to partner, not just one of many tabs open on your browser.

Every product you receive from Medical Spa Rx is sourced from the original manufacturer and comes in sealed packaging with a verifiable LOT number. We recommend checking the box integrity and product LOT number upon receiving your parcel. If you need more information, call us at +1-866-936-8410 or email info@medicalsparx.com.

Yes! We’re currently serving only the U.S. market. Still, it’s your responsibility to know local regulations—we can’t give legal advice, but we’re happy to help you navigate any concerns.

Medical Spa Rx serves only licensed medical professionals. We accept the following medical licenses:

• Medical Doctor
• Osteopathic Doctor
• Doctor of Medical Dentistry
• Doctor of Dental Surgery
• Doctor of Podiatric Medicine
• Physician Assistant
• Nurse Practitioner
• Advanced Registered Nurse Practitioner
• Advanced Practice Registered Nurse
• Family Nurse Practitioner
• Advanced Practice Nurse
• Doctor of Veterinary Medicine

If you’re uncertain about your license status or the products you can order, our customer service team will be more than happy to assist you.

No! Order one item or one hundred. The more you buy, the better the pricing tiers.

To make your ordering easier, you can authorize someone from your team (e.g., your assistant) to place an order on your behalf. To do this, you’ll need to complete an authorization form that identifies the person you’re authorizing. Contact us to learn more about this option.

All prices listed on our website are in U.S. dollars.

We accept Visa, Mastercard, and American Express credit cards. Google and Apple Pay are currently only available via a direct link provided by your account manager.

For all payments, we use PCI DSS-compliant systems to ensure your transaction is processed safely.

For orders below $500, there is a $50 shipping charge. For all orders over $500, enjoy free shipping.

Most U.S. orders are processed within 24 hours and arrive within 3–4 business days, so you can expect to receive your products fast. We’ll send you tracking number within 24 hours after shipping. Guaranteed delivery time is 14 days, or you get a refund/replacement.

Visit our Shipping, Refunds, and Replacements Policy to learn more, or Track Your Order directly.

Please note: If you use Group Buy, your order will ship once the minimum quantity is met.

Order processing takes 24-48 hours, and the U.S delivery on average takes 3 to 4 business days. You will get your tracking number within 24 hours of shipping.

If you use our Group Buy order option, your order is shipped once the total orders meet the minimum required amount. If, for some reason stock is not immediately available when you place an order, we will let you know.

We’ve got your back. If a shipment is delayed or arrives warm due to customs, you’re protected by our Delivery Guarantee and Refund & Replacement Policy. For anything else, just contact your dedicated account manager.

Reach us from Monday to Sunday, between 9:00 AM and 6:00 PM EST.
You can also email or order online anytime—we’ll process your request as soon as we’re back in the office.

Reach out to our customer service team at +1-866-936-8410 or info@medicalsparx.com, and we’ll help you access your account.

We verify licenses within 24 hours of submission.

We offer monthly deals, volume discounts, and Group Buy options. Group Buy lets you team up with others to reach bulk pricing thresholds without placing a huge order yourself. Learn more on our Group Buy Savings Program page.

Yes! Refer a new client and get a $800 credit when they make a $2,000 purchase. We’ll notify you when they open an account and when your credit is applied. Use our Referral Form to get started or simply refer by calling +1-866-936-8410.

Manufacturers often produce different packaging for international markets to stay compliant with local regulations. Although the language on the box may differ, the product inside remains the same in terms of ingredients, quality, and performance. The only difference is the price, as non-English versions frequently cost less due to regional pricing rules. Whenever possible, we offer both English and non-English packaging so you can choose what works best for your practice.

We may still be able to source it for you. Just contact our customer service team at +1-866-936-8410 or info@medicalsparx.com to check product availability.